Berk, J., & Berk, S. (1993). Total quality management: Implementing continuous improvement. Sterling publishing.
Chicago Style (17th ed.) CitationBerk, Joseph, and Susan Berk. Total Quality Management: Implementing Continuous Improvement. New York: Sterling publishing, 1993.
MLA (9th ed.) CitationBerk, Joseph, and Susan Berk. Total Quality Management: Implementing Continuous Improvement. Sterling publishing, 1993.
Warning: These citations may not always be 100% accurate.