Cita APA (7a ed.)

Hunt, V. D. (1996). Process mapping: How to reengineer your business processes. John Wiley & Sons.

Cita Chicago Style (17a ed.)

Hunt, V. Daniel. Process Mapping: How to Reengineer Your Business Processes. New York [etc.]: John Wiley & Sons, 1996.

Cita MLA (9a ed.)

Hunt, V. Daniel. Process Mapping: How to Reengineer Your Business Processes. John Wiley & Sons, 1996.