Cita APA (7a ed.)

Heizer, J. H., & Render, B. (2011). Operations management (10th ed.). Pearson Prentice Hall.

Cita Chicago Style (17a ed.)

Heizer, Jay H., y Barry Render. Operations Management. 10th ed. Upper Saddle River: Pearson Prentice Hall, 2011.

Cita MLA (9a ed.)

Heizer, Jay H., y Barry Render. Operations Management. 10th ed. Pearson Prentice Hall, 2011.