Cita APA (7a ed.)

Hayes, R. H., Pisano, G. P., Upton, D., & Wheelwright, S. C. (2005). Operations, strategy, and technology: Pursuing the competitive edge. Wiley.

Cita Chicago Style (17a ed.)

Hayes, Robert H., Gary P. Pisano, David Upton, y Steven C. Wheelwright. Operations, Strategy, and Technology: Pursuing the Competitive Edge. Hoboken, N.J.: Wiley, 2005.

Cita MLA (9a ed.)

Hayes, Robert H., et al. Operations, Strategy, and Technology: Pursuing the Competitive Edge. Wiley, 2005.