APA (7th ed.) Citation

Deshpande, R. (2010). Terror at the Taj Bombay: Customer-centric leadership. Harvard Business School.

Chicago Style (17th ed.) Citation

Deshpande, Rohit. Terror at the Taj Bombay: Customer-centric Leadership. Boston, Mass.: Harvard Business School, 2010.

MLA (9th ed.) Citation

Deshpande, Rohit. Terror at the Taj Bombay: Customer-centric Leadership. Harvard Business School, 2010.

Warning: These citations may not always be 100% accurate.