Cita APA (7a ed.)

Kluge, J., Stein, W., & Licht, T. (2001). Knowledge unplugged: The McKinsey & Company global survey on knowledge management. Palgrave.

Cita Chicago Style (17a ed.)

Kluge, Jürgen, Wolfram Stein, y Thomas Licht. Knowledge Unplugged: The McKinsey & Company Global Survey on Knowledge Management. Houndmills [etc.]: Palgrave, 2001.

Cita MLA (9a ed.)

Kluge, Jürgen, et al. Knowledge Unplugged: The McKinsey & Company Global Survey on Knowledge Management. Palgrave, 2001.