Service design for business a practical guide to optimizing the customer experience

Bibliographic Details
Main Author: Reason, Ben, 1972- (-)
Other Authors: Løvlie, Lavrans, 1969-, Flu, Melvin Brand, 1966-
Format: Book
Language:Inglés
Published: Hoboken, N.J. : John Wiley & Sons, Inc [2016]
Subjects:
See on Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991006142149706719
Description
Item Description:Índex
Physical Description:xi, 189 pàg. : il. ; 24 cm
ISBN:9781118988923