Dale, B. G. (1994). Managing quality (2nd ed.). Prentice Hall.
Cita Chicago Style (17a ed.)Dale, Barrie G. Managing Quality. 2nd ed. New York [etc.]: Prentice Hall, 1994.
Cita MLA (9a ed.)Dale, Barrie G. Managing Quality. 2nd ed. Prentice Hall, 1994.
Precaución: Estas citas no son 100% exactas.