Cita APA (7a ed.)

Oakland, J. S. a. (2004). Oakland on quality management. Routledge.

Cita Chicago Style (17a ed.)

Oakland, John S. autor. Oakland on Quality Management. Abingdon: Routledge, 2004.

Cita MLA (9a ed.)

Oakland, John S. autor. Oakland on Quality Management. Routledge, 2004.