Cita APA (7a ed.)

Evans, J. R. (2014). Quality and performance excellence: Management, organization, and strategy (7th ed.). South-Western/Cengage Learning.

Cita Chicago Style (17a ed.)

Evans, James R. Quality and Performance Excellence: Management, Organization, and Strategy. 7th ed. Mason, OH: South-Western/Cengage Learning, 2014.

Cita MLA (9a ed.)

Evans, James R. Quality and Performance Excellence: Management, Organization, and Strategy. 7th ed. South-Western/Cengage Learning, 2014.