Absolute value what really influences customers in the age of (nearly) perfect information

Detalles Bibliográficos
Otros Autores: Simonson, Itamar, autor (autor), Rosen, Emanuel, autor
Formato: Libro
Idioma:Inglés
Publicado: New York, NY : HarperBusiness [2014]
Edición:First edition
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991004525869706719
Tabla de Contenidos:
  • I: The shift from relative to absolute. From relative to absolute ; The decline of "irrationality" ; New patterns in consumer decision making ; Why we're bullish about absolute values
  • II: How marketing changes forever. When brands mean less ; Satisfaction, loyalty, and the future of past experience ; Absolute diffusion : from Pinehurst to Pinterest ; Pointless positioning and persuasion
  • III: A new framework. The influence mix ; Communication : match your customers' influence mix ; Market research : from predicting to tracking ; Segment evolution : from susceptible to savvy ; The future of the absolute ; Absolute business : a final word