APA (7th ed.) Citation

International Research Symposium on Service Excellence in Management. (2013). QUIS 13: Service Excellence in Management : Proceedings of the QUIS13 International Research Symposium on Service Excellence in Management, June 10-13 2013, Karlstad, Sweden. CTF, Service Research Center.

Chicago Style (17th ed.) Citation

International Research Symposium on Service Excellence in Management. QUIS 13: Service Excellence in Management : Proceedings of the QUIS13 International Research Symposium on Service Excellence in Management, June 10-13 2013, Karlstad, Sweden. Sweden: CTF, Service Research Center, 2013.

MLA (9th ed.) Citation

International Research Symposium on Service Excellence in Management. QUIS 13: Service Excellence in Management : Proceedings of the QUIS13 International Research Symposium on Service Excellence in Management, June 10-13 2013, Karlstad, Sweden. CTF, Service Research Center, 2013.