Management of event operations

Detalles Bibliográficos
Autor principal: Tum, Julia (-)
Otros Autores: Norton, Philippa, Wright, J. Nevan
Formato: Libro
Idioma:Inglés
Publicado: Oxford ; Burlington, MA : Elsevier/Butterworth-Heinemann cop. 2006
Colección:Events management series
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991004256309706719
Tabla de Contenidos:
  • Conté: 1. Development of the proposed event operations management model
  • 2. Event management : characteristics and definitions
  • 3. Analysis of the external environment
  • 4. Defining service provision
  • 5. Customers, stakeholders and gap analysis
  • 6. Analysis of the internal environment
  • 7. Planning, product portfolios, and product and service development
  • 8. Product development
  • 9. Supply chain management
  • 10. Location management and choice
  • 11. Risk management for event managers
  • 12. People power
  • the most valuable resource?
  • 13. Forecasting and capacity management
  • 14. Scheduling and time management
  • 15. Performance evaluation
  • 16. Awareness of quality