Barton, L. (1993). Crisis in organizations: Managing and communicating in the heat of chaos. South-Western.
Cita Chicago Style (17a ed.)Barton, Laurence. Crisis in Organizations: Managing and Communicating in the Heat of Chaos. Cincinnati: South-Western, 1993.
Cita MLA (9a ed.)Barton, Laurence. Crisis in Organizations: Managing and Communicating in the Heat of Chaos. South-Western, 1993.
Precaución: Estas citas no son 100% exactas.