Ury, W., Brett, J. M., & Goldberg, S. B. (1988). Getting disputes resolved: Designing systems to cut the costs of conflict. Jossey-Bass.
Chicago Style (17th ed.) CitationUry, William, Jeanne M. Brett, and Stephen B. Goldberg. Getting Disputes Resolved: Designing Systems to Cut the Costs of Conflict. San Francisco ; London: Jossey-Bass, 1988.
MLA (9th ed.) CitationUry, William, et al. Getting Disputes Resolved: Designing Systems to Cut the Costs of Conflict. Jossey-Bass, 1988.
Warning: These citations may not always be 100% accurate.