APA (7th ed.) Citation

Jeston, J., & Nelis, J. (2006). Business process management: Practical guidelines to successful implementations. Elsevier.

Chicago Style (17th ed.) Citation

Jeston, John, and Johan Nelis. Business Process Management: Practical Guidelines to Successful Implementations. Amsterdam [etc.]: Elsevier, 2006.

MLA (9th ed.) Citation

Jeston, John, and Johan Nelis. Business Process Management: Practical Guidelines to Successful Implementations. Elsevier, 2006.

Warning: These citations may not always be 100% accurate.