Medición de la eficacia del servicio al cliente
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | Castellano |
| Published: |
[Madrid] :
Aenor
cop. 2006
|
| Subjects: | |
| See on Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991002914239706719 |
| Item Description: | Tít. orig: Measuring customer service effectiveness |
|---|---|
| Physical Description: | 193 p.; 25 cm |
| Bibliography: | Índex |
| ISBN: | 9788481434552 |
