Cita APA (7a ed.)

Cohen, L. (1995). Quality function deployment: How to make QFD work for you. Addison Wesley Longman.

Cita Chicago Style (17a ed.)

Cohen, Louis. Quality Function Deployment: How to Make QFD Work for You. Reading [etc.]: Addison Wesley Longman, 1995.

Cita MLA (9a ed.)

Cohen, Louis. Quality Function Deployment: How to Make QFD Work for You. Addison Wesley Longman, 1995.