Cita APA (7a ed.)

Smith, P. R., & Chaffey, D. (2002). emarketing excellence: The heart of ebusiness. Butterworth-Heinemann.

Cita Chicago Style (17a ed.)

Smith, P. R., y Dave Chaffey. Emarketing Excellence: The Heart of Ebusiness. Oxford ; Woburn, MA: Butterworth-Heinemann, 2002.

Cita MLA (9a ed.)

Smith, P. R., y Dave Chaffey. Emarketing Excellence: The Heart of Ebusiness. Butterworth-Heinemann, 2002.