Cita APA (7a ed.)

Lewis, R. G., & Smith, D. H. (1994). Total quality in higher education. St. Lucie Press.

Cita Chicago Style (17a ed.)

Lewis, Ralph G., y Douglas H. Smith. Total Quality in Higher Education. Delray Beach, FL: St. Lucie Press, 1994.

Cita MLA (9a ed.)

Lewis, Ralph G., y Douglas H. Smith. Total Quality in Higher Education. St. Lucie Press, 1994.