Osterman, P. (2008). The Truth about middle managers: Who they are, how they work, why they matter. Harvard Business Press.
Cita Chicago Style (17a ed.)Osterman, Paul. The Truth About Middle Managers: Who They Are, How They Work, Why They Matter. Boston: Harvard Business Press, 2008.
Cita MLA (9a ed.)Osterman, Paul. The Truth About Middle Managers: Who They Are, How They Work, Why They Matter. Harvard Business Press, 2008.
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