APA (7th ed.) Citation

Huber, M., & O'Gorman, S. (2008). From customer retention to a holistic stakeholder management system: Living a vision. Springer.

Chicago Style (17th ed.) Citation

Huber, Margit, and Susanne O'Gorman. From Customer Retention to a Holistic Stakeholder Management System: Living a Vision. München: Springer, 2008.

MLA (9th ed.) Citation

Huber, Margit, and Susanne O'Gorman. From Customer Retention to a Holistic Stakeholder Management System: Living a Vision. Springer, 2008.