New service development creating memorable experiences
| Other Authors: | , |
|---|---|
| Format: | Book |
| Language: | Inglés |
| Published: |
California :
Sage Publications
2000
|
| Subjects: | |
| See on Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991002590969706719 |
| Physical Description: | xv, 328 p. : gràf., taules; 23 cm |
|---|---|
| Bibliography: | Bibliografia al final de cada capítol. Índex |
| ISBN: | 9780761917427 9780761917410 |
