The DNA of customer experience how emotions drive value

Bibliographic Details
Main Author: Shaw, Colin (-)
Format: Book
Language:Inglés
Published: Basingstoke : Palgrave Macmillan cop. 2007
Subjects:
See on Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991002580819706719
Description
Item Description:Reimpressions: 2008
Índex p. 161-166
Physical Description:XX, 166 p. ; 24 cm
Bibliography:Bibliografia
ISBN:9780230500006