The DNA of customer experience how emotions drive value
Main Author: | |
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Format: | Book |
Language: | Inglés |
Published: |
Basingstoke :
Palgrave Macmillan
cop. 2007
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Subjects: | |
See on Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991002580819706719 |
Item Description: | Reimpressions: 2008 Índex p. 161-166 |
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Physical Description: | XX, 166 p. ; 24 cm |
Bibliography: | Bibliografia |
ISBN: | 9780230500006 |