Cita APA (7a ed.)

Chang, J. F. (2006). Business process management systems: Strategy and implementation. Auerbach.

Cita Chicago Style (17a ed.)

Chang, James F. Business Process Management Systems: Strategy and Implementation. Boca Raton, Fla.: Auerbach, 2006.

Cita MLA (9a ed.)

Chang, James F. Business Process Management Systems: Strategy and Implementation. Auerbach, 2006.