Fundamentos de marketing de servicios conceptos, estrategias y casos

Bibliographic Details
Main Author: Hoffman, K. Douglas (-)
Other Authors: Bateson, John E. G.
Format: Book
Language:Castellano
Published: México, D.F. [etc.] : International Thomson cop. 2002
Edition:2a ed
Subjects:
See on Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991002204849706719
Description
Item Description:Trad. de: Essentials of services marketing
Physical Description:XXI, 569 p. : il.; 25 cm
Bibliography:Referències bibliogràfiques. Índex
ISBN:9789706862020
9789706862021