Cita APA (7a ed.)

Hammer, M. (1996). Beyond reengineering: : how the process-centred organization is changing our work and our lives. Harper Collins Business.

Cita Chicago Style (17a ed.)

Hammer, Michael. Beyond Reengineering: : How the Process-centred Organization Is Changing Our Work and Our Lives. London: Harper Collins Business, 1996.

Cita MLA (9a ed.)

Hammer, Michael. Beyond Reengineering: : How the Process-centred Organization Is Changing Our Work and Our Lives. Harper Collins Business, 1996.