Slack, N., Chambers, S., & Johnston, R. (2004). Operations management (4th ed.). Prentice Hall.
Cita Chicago Style (17a ed.)Slack, Nigel, Stuart Chambers, y Robert Johnston. Operations Management. 4th ed. Harlow [etc.]: Prentice Hall, 2004.
Cita MLA (9a ed.)Slack, Nigel, et al. Operations Management. 4th ed. Prentice Hall, 2004.
Precaución: Estas citas no son 100% exactas.