Lesser, E. L., & Prusak, L. (2004). Creating value with knowledge: Insights from the IBM Institute for business value. Oxford University Press.
Chicago Style (17th ed.) CitationLesser, Eric L., and Laurence Prusak. Creating Value with Knowledge: Insights from the IBM Institute for Business Value. Oxford: Oxford University Press, 2004.
MLA (9th ed.) CitationLesser, Eric L., and Laurence Prusak. Creating Value with Knowledge: Insights from the IBM Institute for Business Value. Oxford University Press, 2004.
Warning: These citations may not always be 100% accurate.