Understanding service businesses applying principles of the unified services theory

Bibliographic Details
Main Author: Sampson, Scott E. (-)
Format: Book
Language:Inglés
Published: [S. l.] : Wiley cop. 2001
Edition:2nd ed
Subjects:
See on Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991001994869706719
Description
Physical Description:xii, 512 p. ; 28 cm
Bibliography:Bibliografia. Índex
ISBN:9780471210504