Kotler, P., Bowen, J., & Makens, J. C. (2010). Marketing for hospitality and tourism (5th ed.). Prentice-Hall.
Cita Chicago Style (17a ed.)Kotler, Philip, John Bowen, y James C. Makens. Marketing for Hospitality and Tourism. 5th ed. Upper Saddle River, NJ: Prentice-Hall, 2010.
Cita MLA (9a ed.)Kotler, Philip, et al. Marketing for Hospitality and Tourism. 5th ed. Prentice-Hall, 2010.
Precaución: Estas citas no son 100% exactas.