Inbound call centers : design, implementation, and management

Inbound call centers design, implementation, and management

Bibliographic Details
Main Author: Gable, Robert A. (-)
Format: Book
Language:Inglés
Published: Boston : Artech House cop. 1993
Series:Artech House telecommunications library
Subjects:
Centrals telefòniques > Administració
Telèfon > Commutació electrònica, Sistemes de
See on Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991001725069706719
Description
Physical Description:XIV, 172 p.
ISBN:9780890066409

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