Cita APA (7a ed.)

Siebel, T. M. (2001). Taking care of ebusiness: : how today's market leaders are increasing revenues, productivity and customer satisfaction. Doubleday.

Cita Chicago Style (17a ed.)

Siebel, Thomas M. Taking Care of Ebusiness: : How Today's Market Leaders Are Increasing Revenues, Productivity and Customer Satisfaction. New York: Doubleday, 2001.

Cita MLA (9a ed.)

Siebel, Thomas M. Taking Care of Ebusiness: : How Today's Market Leaders Are Increasing Revenues, Productivity and Customer Satisfaction. Doubleday, 2001.