Denning, S. (2001). The Springboard: How storytelling ignites action in knowledge-era organizations. Butterworth Heinemann.
Cita Chicago Style (17a ed.)Denning, Stephen. The Springboard: How Storytelling Ignites Action in Knowledge-era Organizations. Boston (Mass.) [etc.]: Butterworth Heinemann, 2001.
Cita MLA (9a ed.)Denning, Stephen. The Springboard: How Storytelling Ignites Action in Knowledge-era Organizations. Butterworth Heinemann, 2001.
Precaución: Estas citas no son 100% exactas.