APA (7th ed.) Citation

Christopher, M., Payne, A., & Ballantyne, D. (2000). Relationship marketing: : bringing quality, customer service and marketing together. Butterworth Heinemann.

Chicago Style (17th ed.) Citation

Christopher, Martin, Adrian Payne, and David Ballantyne. Relationship Marketing: : Bringing Quality, Customer Service and Marketing Together. Oxford: Butterworth Heinemann, 2000.

MLA (9th ed.) Citation

Christopher, Martin, et al. Relationship Marketing: : Bringing Quality, Customer Service and Marketing Together. Butterworth Heinemann, 2000.