E-service : 24 ways to keep your customers -when the comptetition is just a click away

Bibliographic Details
Main Author: Zemke, Ron (-)
Other Authors: Connellan, Tom
Format: Book
Language:Inglés
Published: New York : AMACOM cop. 2001
See on Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991001504929706719
Description
Item Description:Índex p. 327-338
Physical Description:VIII, 341 p. ; 24 cm
Bibliography:Bibliografia
ISBN:9780814406069