Player, S., & Keys, D. E. (1999). Activity-based management: Arthur Andersen's lessons from the ABM battlefield (2nd ed.). John Wiley.
Cita Chicago Style (17a ed.)Player, Steve, y David E. Keys. Activity-based Management: Arthur Andersen's Lessons from the ABM Battlefield. 2nd ed. New York [etc.]: John Wiley, 1999.
Cita MLA (9a ed.)Player, Steve, y David E. Keys. Activity-based Management: Arthur Andersen's Lessons from the ABM Battlefield. 2nd ed. John Wiley, 1999.
Precaución: Estas citas no son 100% exactas.