APA (7th ed.) Citation

Crosby, P. B. (1980). Quality is free: : the art of making quality certain. Mentor.

Chicago Style (17th ed.) Citation

Crosby, Philip B. Quality Is Free: : The Art of Making Quality Certain. New York: Mentor, 1980.

MLA (9th ed.) Citation

Crosby, Philip B. Quality Is Free: : The Art of Making Quality Certain. Mentor, 1980.

Warning: These citations may not always be 100% accurate.