Meeting customer needs

Bibliographic Details
Main Author: Smith, Ian, 1953- (-)
Corporate Author: Institute of Management Foundation (-)
Format: Book
Language:Inglés
Published: Oxford : Butterworth Heinemann 1998
Edition:2nd ed
See on Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991001270799706719
Description
Item Description:A portada: Institute of Management Foundation
Índex p. 227-231
Physical Description:XIV, 231 p. ; 24 cm
ISBN:9780750633918