World-class customer satisfaction

Bibliographic Details
Main Author: Barsky, Jonathan D. (-)
Format: Book
Language:Inglés
Published: Burr Ridge [etc.] : IRWIN 1995
Subjects:
See on Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991001121809706719
Description
Physical Description:XVIII, 229 p. : il. ; 24 cm
Bibliography:Bibliografia. Índex
ISBN:9780786301287