Total quality service : principles, practices and implementation
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | Inglés |
| Published: |
Delray Beach, Fla. :
St. Lucie Press
1996
|
| See on Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991001118239706719 |
| Item Description: | Índex p. 307-final Apendices p. 279-297 |
|---|---|
| Physical Description: | XV, 318 p. ; 24 cm |
| Bibliography: | Bibliografia |
| ISBN: | 9781884015830 |
