Carr, D. K., Hard, K. J., & Trahant, W. J. (1996). Managing the change process: : a field book for change agents, consultants, team leaders, and reengineering managers. McGraw Hill.
Chicago Style (17th ed.) CitationCarr, David K., Kelvin J. Hard, and William J. Trahant. Managing the Change Process: : A Field Book for Change Agents, Consultants, Team Leaders, and Reengineering Managers. New York [etc.]: McGraw Hill, 1996.
MLA (9th ed.) CitationCarr, David K., et al. Managing the Change Process: : A Field Book for Change Agents, Consultants, Team Leaders, and Reengineering Managers. McGraw Hill, 1996.
Warning: These citations may not always be 100% accurate.