APA (7th ed.) Citation

Hayes, R. H., Pisano, G. P., & Upton, D. M. (1996). Strategic operations: Competing through capabilities. Free Press.

Chicago Style (17th ed.) Citation

Hayes, Robert H., Gary P. Pisano, and David M. Upton. Strategic Operations: Competing Through Capabilities. New York [etc.]: Free Press, 1996.

MLA (9th ed.) Citation

Hayes, Robert H., et al. Strategic Operations: Competing Through Capabilities. Free Press, 1996.