Cita APA (7a ed.)

Wilson, L. A. (1996). Eight-step process to successful ISO 9000 implementation: : a quality management system approach. ASQC Quality Press.

Cita Chicago Style (17a ed.)

Wilson, Lawrence A. Eight-step Process to Successful ISO 9000 Implementation: : A Quality Management System Approach. Milwaukee, Wis.: ASQC Quality Press, 1996.

Cita MLA (9a ed.)

Wilson, Lawrence A. Eight-step Process to Successful ISO 9000 Implementation: : A Quality Management System Approach. ASQC Quality Press, 1996.