Prescott, B. D. (1995). Creating a world class quality organisation: : 10 essentials for business success. Kogan Page.
Cita Chicago Style (17a ed.)Prescott, Bryan D. Creating a World Class Quality Organisation: : 10 Essentials for Business Success. London: Kogan Page, 1995.
Cita MLA (9a ed.)Prescott, Bryan D. Creating a World Class Quality Organisation: : 10 Essentials for Business Success. Kogan Page, 1995.
Precaución: Estas citas no son 100% exactas.