Cita APA (7a ed.)

Conti, T. (1993). Building total quality: : a guide for management. Chapman & Hall.

Cita Chicago Style (17a ed.)

Conti, Tito. Building Total Quality: : A Guide for Management. London [etc.]: Chapman & Hall, 1993.

Cita MLA (9a ed.)

Conti, Tito. Building Total Quality: : A Guide for Management. Chapman & Hall, 1993.