Robson, G. D. (1991). Continuous process improvement: : simplifying work flow systems. Free Press.
Chicago Style (17th ed.) CitationRobson, George D. Continuous Process Improvement: : Simplifying Work Flow Systems. New York: Free Press, 1991.
MLA (9th ed.) CitationRobson, George D. Continuous Process Improvement: : Simplifying Work Flow Systems. Free Press, 1991.
Warning: These citations may not always be 100% accurate.