Peters, T. J., & Waterman, R. H. (1982). In search of excellence: Lessons from America's best-run companies. Harper & Row.
Cita Chicago Style (17a ed.)Peters, Thomas J., y Robert H. Waterman. In Search of Excellence: Lessons from America's Best-run Companies. New York, N.Y. [etc.]: Harper & Row, 1982.
Cita MLA (9a ed.)Peters, Thomas J., y Robert H. Waterman. In Search of Excellence: Lessons from America's Best-run Companies. Harper & Row, 1982.
Precaución: Estas citas no son 100% exactas.