Richard Normann

Richard Normann (Finland, 1943 - Paris, November 18, 2003) was a Swedish management consultant and researcher early in the development of theories of service management, interactive strategy, and offerings. Provided by Wikipedia
Showing 1 - 9 results of 9 for search 'Normann, Richard', query time: 0.02s Refine Results
  1. 1
    Service management : strategy and leadership in service business
    by Normann, Richard
    Published 2002
    Other Authors: “…Normann, Richard…”
    Book
  2. 2
    Le management des services : théorie du moment de vérité dans les services
    by Normann, Richard
    Published 1994
    Other Authors: “…Normann, Richard…”
    Book
  3. 3
    Service management : strategy and leadership in service businesses
    by Normann, Richard
    Published 1991
    Other Authors: “…Normann, Richard…”
    Biblioteca Universitat Ramon Llull (Other Sources: Biblioteca de la Universidad de Navarra)
    Book
  4. 4
    La gestión en las empresas de servicios : estrategia y liderazgo
    by Normann, Richard
    Published 1989
    Other Authors: “…Normann, Richard…”
    Biblioteca Universidad de Deusto (Other Sources: Biblioteca de la Universidad de Navarra)
    Book
  5. 5
    Service management : strategy and leadership in service businesses
    by Normann, Richard
    Published 1986
    Other Authors: “…Normann, Richard…”
    Book
  6. 6
    La gestión en las empresas de servicios : estrategia y liderazgo
    by Normann, Richard
    Published 1990
    Other Authors: “…Normann, Richard…”
    Book
  7. 7
    Las empresas de servicios : gestión, estrategia y liderazgo
    by Norman, Richard
    Published 1994
    Other Authors: “…Normann, Richard…”
    Universidad Loyola - Universidad Loyola Granada (Other Sources: Biblioteca Universitat Ramon Llull)
    Book
  8. 8
    Designing interactive strategy : from value chain to value constellation
    by Normann, Richard
    Published 1994
    Other Authors: “…Normann, Richard…”
    Biblioteca Universidad de Deusto (Other Sources: Universidad Loyola - Universidad Loyola Granada)
    Book
  9. 9
    Knowledge and value : a new perspective on corporate transformation
    by Wikström, Solveig
    Published 1994
    Other Authors:
    Biblioteca Universitat Ramon Llull (Other Sources: Biblioteca de la Universidad de Navarra)
    Book

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