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Libai, Barak
Barak Libai
Barak Libai
(;
Israel
) is a
Professor
of
Marketing
at the Arison School of Business at
Reichman University
. Libai’s research focusses on the strategic importance of
Customer profitability
,
Word of mouth
and other social effects on profitability,
Customer retention
, and the
Diffusion of innovations
.
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Innovation equity assessing and managing the monetary value of new products and services
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Ofek, Elie
Published 2016
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What is the true value of a lost customer?
by
Hogan, John E.
Published 2002
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Aspectes econòmics
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Innovacions
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